Privacy Policy

Who we are

The Service is provided by Akyno Apps. AppNail is a digital appointment book for nail technicians, beauty salons, and related professionals. The mobile app may appear as "Nail Appointment" or "AppNail" in app stores.

Scope of this policy

This policy applies to: • The AppNail website (appnail.net), including analytics and cookies used on the site. • The AppNail / Nail Appointment mobile application for iOS and Android. • Communications you send to us (such as support requests). If you do not agree with this policy, please do not use the Service.

Information you provide in the app

AppNail does not require account registration at this time. To run your appointment book, you enter business and client-related information that is stored on your device. This may include:

• Client names, phone numbers, and appointment details
• Services, prices, durations, and schedules
• Notes, supplies, and other data you choose to store
• Backups you export, download, and save wherever you choose
• Data you import from a backup on another device

Information collected automatically

When you use the website or app, we or our partners may collect certain technical information, including:

• Device type, operating system, app version, and language settings
• IP address and general location derived from IP (country/region level)
• App and website usage, performance, and crash or error reports
• Identifiers used for analytics, advertising, or fraud prevention (where applicable)

Website contact and support

If you contact us by email or through the website, we collect the information you provide (such as your name, email address, and message content) so we can respond to your request.

How we use your information

We use information to:

• Provide, maintain, and improve the Service
• Operate appointment scheduling, client management, and related app features
• Offer customer support and respond to inquiries
• Analyze usage and fix errors or performance issues
• Display advertising in the app where applicable
• Comply with legal obligations and protect our rights and users' safety

Advertising

The mobile app may be ad-supported. We may use advertising partners (such as Google AdMob) that collect or receive information from your device to show ads, measure ad performance, and limit repetitive ads. You can learn more in each partner's privacy policy linked below.

Third-party services

We use third-party companies and tools to operate the Service. These providers may process data on our behalf under their own privacy policies. Links to relevant policies:

• Google Play Services
• Google AdMob
• Expo
• Google Analytics
• Microsoft Clarity

Log and diagnostic data

If the app or website encounters an error, we may collect log data through our systems or third-party tools. This may include your device IP address, device name, operating system version, app configuration, the time and date of use, and other diagnostic statistics to help us fix issues.

Cookies and similar technologies (website)

Our website may use cookies and similar technologies for essential functionality, preferences, analytics, and (where shown) advertising. Third-party scripts on the site may also use cookies. You can control cookies through your browser settings; refusing some cookies may limit certain site features. The mobile app may use analogous technologies through its SDKs as described in the third-party section above.

Sharing of information

We do not sell your personal information. We may share information with service providers who help us host, analyze, advertise, or support the Service, when required by law, or to protect rights and safety. These parties are expected to use data only for the purposes we specify and under appropriate confidentiality and security measures.

Data storage, backups, and retention

Business data you enter in the App is primarily stored locally on your device and remains under your control. The App lets you export, download, and back up your data so you can store it where you prefer and import it on another device. You are responsible for maintaining your own backups. Uninstalling the App or losing your device without a backup may result in loss of data that we do not host on our servers. We may retain limited technical, analytics, or support-related information for as long as needed to operate the website, comply with legal obligations, resolve disputes, and enforce our agreements. If we introduce optional account or cloud sync features in the future, we will update this policy to explain how retention applies.

Security

We use commercially reasonable measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to other sites

The Service may contain links to third-party websites or app stores (for example, Apple App Store or Google Play). We do not control those sites and are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, contact us and we will take steps to delete it.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing and request data portability. To exercise these rights or ask questions about your data, contact us at [email protected]. We will respond within a reasonable time as required by applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date. Continued use of the Service after changes means you accept the revised policy. We encourage you to review this page periodically.

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